FAQ'S - REFINISHING

How long does the process take?

The average bathtub takes approximately 2 1/2 to 3 hours to complete. If your tub has been refinished once before the process will take 4 to 5 hours.  A tub and tile unit which consist of the bathtub and the three tiled walls of the tub surround area will take approximately 7 to 8 hours to complete.

How long will it last?
When done professionally a refinished bathtub will last 10 to 15 years before you need to get it refinished again. When done right your new surface will never peel or bubble up. After about 10 years it just starts to look dull and worn. Wall tile can last significantly longer since tile is not typically being immersed in hot water and also not subject to the same chemical abuse as a bathtub. 

How long before I can use it?
Your refinished product will take approximately 24 hours to completely cure. Cure time is critical in giving you a durable long lasting finish. Finishing products that claim a 6 to 12 hour cure time may be more convenient for the customer but the end result is a more brittle surface that will be much more prone to chipping. We use one of the best refinishing products in the country. The chemical cure time ratio of our refinishing product will give you a beautiful finish that is more durable than any other product on the market.

How do I take care of my new surface?
The dirt, film and soap scum will rinse right off without having to use abrasive cleaners. Just use a non abrasive cleaner and easily wipe the tub clean.  We recommend a very popular cleaner called Scrubbing Bubbles Bathroom Cleaner. 

What should I do before you come?
We want you to have the best finish possible. So to prevent dust and debris from settling into the finish while it is being applied we ask that you would remove all the toiletries, knick knacks and floor items from the bathroom and wipe everything down and sweep the dust out of the bathroom. Some bathrooms are dustier than others but with your help a dust free bathroom will go a long way in giving you a beautiful finish. Make sure you also check that your tub spout isn’t leaking and that it doesn't have a constant drip. 

Is there a warranty?
Yes, there is a 3 year warranty on your new bathtub. It is the same as a Kohler warranty and covers everything except neglect. If your new surface peels up or bubbles up in any way within the warranty period it will be repaired or refinished again if necessary at no charge.  
 

Is there a strong smell?

If you have a window in the bathroom the fumes will be vented out through that window and the fumes and odor will be very minimal.  If you happen to have a bathroom with out a window the exhaust system will be put into the nearest available window closest to the bathroom and the fumes and odor will be directed toward that window.  Keep in mind that the actual spraying process only takes 30 minutes and once the the spraying process is done the fumes and odor will dissipate out of the house within 10 minutes.  You will of course still have a paint odor in the bathroom where the work was done. The door will be closed once the work is completed and the odor in the bathroom will go away naturally as your new finish dries.

How durable is the finish?
The new urethanes that are available today are incredible! They look just like porcelain, they are meant to be immersed in water and they are very durable.  With normal use your new finish will easily last 10 - 15 years at which point you can simply have it refinished again. Much easier than tearing out a tub every 15 to 20 years and a lot less expensive. Refinished tile will last much longer as the tile is not typically being immersed in hot water and also not subject to the same chemical abuse as a bathtub.

What if my bathtub has chips?
Chips, cracks and scratches are repaired during the prepping process.  Larger chips and cracks are filled in with a special filler and then primered. Smaller scratches and cracks are filled by the primer. When the job is complete any chips, cracks or scratches are completely invisible as if they had never been there.

Can you refinish clawfoot bathtubs?
Yes, we can refinish clawfoot bathtubs.

What if my tub has rust spots?
Many older tubs and sometimes the newer ones will have rust stains from iron in the water or actual rust where the porcelain has been worn through and rusting the original cast iron frame  During the prepping process any rust is completely removed and filled in and primered so that you will never have a problem with rust creeping through your new finish.

Do you need to remove the drain?
In most situations it is not necessary to remove the drain. If your metal drain ring where the water goes down is new or is in good shape there is no reason why the drain would have to be removed.  If you had been thinking about replacing your drain ring now or in the near future then you would want to have that done before the bathtub is refinished.
Also, if there is rust around the drain ring or if the porcelain around the drain ring has been worn down to the original black cast iron you will need to at least have the drain ring removed so that rust can be removed properly and completely from around and underneath the drain ring. 

Do shower doors have to be removed?
Yes, shower doors will need to be removed to get better access to the bathtub for refinishing.   Only the doors will have to be removed and "not" the tracks along the bottom of the tub or the tracks on the side walls. The tracks on the bottom of the tub and side walls will be carefully masked off before spraying.
If you are not able to remove the doors yourself, Premiere Property Services will gladly remove them for you for an additional fee. 

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PREMIERE PROPERTY SERVICES, INC.
Serving Grand Rapids, Muskegon, Holland, Battle Creek, Kalamazoo, Lansing
Painting, drywall, mold remediation, construction, renovation, resurfacing, flooring installation, 24/7 water extractions